Help Center & Direct Support

How Can We Help You?

Find instant answers to questions about buying digital subscriptions in Nepal, or reach our Kathmandu team directly via WhatsApp, email, or live chat.

Direct Contact Channels

We usually respond within 5 to 15 minutes during business hours.

Fastest
WhatsApp

Direct chat with our Kathmandu support

Email Support

Official business & order inquiries

Office Location

Registered Digital Service

Kathmandu, Nepal
Support Hours

7 days a week, continuous

9 AM - 10 PM NPT, 7 days a week

Frequently asked questions

Everything you need to know about buying, paying, and activating digital subscriptions in Nepal without a dollar card.

Consumer Safety & Guide

Buying Digital Subscriptions in Nepal Safely

Which service to pick?

Determine your primary use case: writing & research (ChatGPT Plus, Claude), graphics (Canva Pro), or video editing (CapCut Pro). Check duration and features before placing your order.

How to pay safely?

Always pay through verified Nepali merchant QR codes via eSewa, Khalti, or Mobile Banking. Upload clear payment screenshots with transaction IDs for quick verification.

Replacement Warranty

Save your order code. Every plan on Dark Gorkha is covered under a full-term replacement warranty. If you ever face access disruption, our team issues an instant replacement.

Custom Software & Tool Procurement

Need a Foreign Tool Not Listed on Our Store?

If you need any international software (such as Midjourney, Cursor AI, Adobe CC, TradingView Pro, Apple Music, Claude Pro, or specialized developer tools), submit your request with your target budget. We will quote and deliver it with local payment support.